Effective: April 18, 2026 · Last updated: July 1, 2026 · Vantity Holding LLC
Please read these Terms of Service ("Terms") carefully before using any Vantity products or services, including the vtop platform. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
These Terms constitute a legally binding agreement between you and Vantity Holding LLC ("Vantity," "we," "us," or "our"). By creating an account or otherwise accessing our services, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.
You must be at least 13 years of age to use our services. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using our services, you represent and warrant that you meet these eligibility requirements.
To access vtop, you must create an account. You agree to provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access to your account.
vtop is an AI workforce augmentation platform operated by Vantity. It enables organizations to pair employees with virtual hires — AI-powered role agents that work alongside your team. Access to vtop and its features is governed by your account standing and applicable subscription tier. Vantity may introduce additional features or usage limits at any time with reasonable notice.
5.1 Subscription Tiers. vtop is offered under multiple subscription tiers (currently Team, Tier I, Tier II, and Enterprise SaaS), each with a base subscription fee, an included seat allotment, and per-additional-seat and per-Virtual-Hire pricing. Current tier names, features, and rates are published on our pricing and subscription pages and are incorporated into these Terms by reference. We may introduce, modify, rename, or retire tiers at any time; changes to your then-current subscription price take effect only upon renewal and with at least 30 days' notice.
5.2 Free Trial (Team tier only). New accounts on the Team tier may qualify for a 5-day free trial. A valid payment method is required at signup. If you do not cancel before the end of the 5th day, your account automatically converts to a paid Team subscription and your payment method is charged the then-current Team rate. Tier I, Tier II, and Enterprise SaaS subscriptions do not include a self-serve free trial.
5.3 AI Usage — Token Wallet. In addition to subscription fees, use of AI-powered features (Virtual Hires, VanWikian document intelligence, and related functionality) draws from a prepaid token wallet ("Wallet"). Wallet usage is billed as follows:
AI usage fees equal the actual cost charged by Vantity's upstream inference provider(s) (currently OpenRouter) for the specific request, plus a service margin of up to 33%, subject to change with 30 days' notice. Itemized usage is available via your account ledger.
Your Wallet balance is deducted in real time as AI features are used. When your Wallet balance reaches $0.00, AI-dependent features stop immediately — there is no grace period, overage charge, or automatic credit extension. You may enable automatic top-up at a threshold and amount you configure, which will charge your saved payment method without additional confirmation. Wallet purchases and consumed Wallet balances are non-refundable except as required by law.
5.4 Storage and Network Overages. Each subscription tier includes a database storage, file storage, and network egress allotment. Usage beyond the included allotment is billed at the overage rates published on our pricing page. All usage meters carry a hard stop at 100% of any applicable limit — you will never be charged for usage beyond what you have authorized.
5.5 Billing Cycle and Payment Authorization. Subscription fees are billed monthly in advance; Wallet top-ups and overage charges are billed as incurred or at the end of each billing cycle. By providing a payment method, you authorize Vantity to charge that payment method automatically for all fees described in this Section 5. All fees are processed by our third-party payment processor (currently Stripe); Vantity does not store your full payment card details.
5.6 Taxes. Fees do not include applicable taxes. You are responsible for all sales, use, VAT, or similar taxes associated with your subscription, other than taxes based on Vantity's net income.
5.7 Upgrades, Downgrades, and Cancellation. You may upgrade, downgrade, or cancel your subscription at any time from your account settings. Upgrades take effect immediately; downgrades and cancellations take effect at the end of your current billing cycle. Subscription fees already paid are non-refundable except as required by law. Failure to maintain a valid payment method or a failed payment may result in service suspension after a reasonable grace period.
You agree not to use our services to:
Vantity reserves the right to suspend or terminate your account if you violate these terms, with or without prior notice depending on the severity of the violation.
All content, features, and functionality of our services — including but not limited to software, design, text, graphics, logos, and the vtop platform architecture — are owned by Vantity Holding LLC or its licensors and are protected by applicable intellectual property laws.
You retain ownership of any content you create and store within your account. By using our services, you grant Vantity a limited, non-exclusive license to process and store your content solely as necessary to provide the services to you.
The terms "vtop," "vire," "Vantity," and related marks are proprietary to Vantity Holding LLC. Unauthorized use of these marks is prohibited.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
Our services may integrate with or link to third-party services. Vantity is not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and subject to those services' terms.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VANTITY DOES NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VANTITY HOLDING LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF $100 USD OR THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Vantity Holding LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any third-party rights.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or our services shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction for alleged intellectual property infringement or unauthorized access to systems.
You agree to resolve disputes with Vantity on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our platform and updating the effective date above. Your continued use of our services after such changes constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of our services.
You may terminate your account at any time by contacting us. We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice, including for violation of these Terms. Upon termination, your account will be deactivated and your data retained per our Privacy Policy.
If you have questions about these Terms, contact us at:
Vantity Holding LLC
legal@vantity.com